Who we are
ADDRESS: C/O FINGER INDUSTRIES, 192 SHOREHAM ST, SHEFFIELD, S1 4SQ
PHONE NUMBER: 07896 252489
E-MAIL: OUCH@OUCHHEALTH.COM
12TH SEPTEMBER 2023
Our website address is https://www.ouchhealth.comPRIVACY POLICY
The type of personal information we collect
·
How we get
the personal information and why we have it
Most of the personal information we process is provided to us
directly by you for one of the following reasons:
Subscription
to our newsletter, interest in our services or to contribute to the menopause
art campaign
We use the information that you have given us in order to keep
you up to date on our work, events and campaigns or to create artworks from the
information you have provided to us.
We may share your first name and menopause experience with the
general public, healthcare professionals and media outlets. Your email address
will never be shared outside of Ouch.
Under the UK General Data Protection Regulation (UK GDPR), the
lawful bases we rely on for processing this information are
Your consent. You are able to remove your consent
at any time. You can do this by contacting ouch@ouchhealth.com
We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your first name and menopause experience on record
indefinitely as per the release form agreed to on submission. Email addresses submitted
for any newsletter or interest in our service will be kept on file until you
request otherwise.
Your data
protection rights
Under data protection law, you have rights including:
Your right
of access - You have the right to ask us for copies of your personal
information.
You have the right to ask us to rectify personal information
you think is inaccurate. You also have the right to ask us to complete
information you think is incomplete.
Your right
to erasure - You have the right to ask us to erase your personal
information in certain circumstances.
Your right
to restriction of processing - You have the right to ask us to
restrict the processing of your personal information in certain circumstances.
Your right
to object to processing - the right to object to the processing of your
personal information in certain circumstances.
Your right
to data portability - You have the right to ask that we transfer the
personal information you gave us to another organisation, or to you, in certain
circumstances.
You are not required to pay any charge for exercising your
rights. If you make a request, we have one month to respond to you.
Please contact us at ouch@ouchhealth.com if you wish to make a request.
How to
complain
If you have any concerns about our use of your personal
information, you can make a complaint to us at ouch@ouchhelath.com.
You can also complain to the ICO if you are unhappy with how we
have used your data.
The ICO’s address:
Information Commissioner’s
Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF